Our Policy
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Orders are only accepted online through our website. We do not accept orders over the phone or through DMs.
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Place small orders 2 days in advance.
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Place Large orders 5-10 days in advance depending on how much food is being ordered.
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If you do not see a date online that means the date is not yet available for orders or just not available at all.
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Custom platter requests are not accepted. Our menu is set, no discounts are given so please avoid asking us for discounts on your orders.
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PICKUP:
Please make sure to show up on time for the scheduled pickup time that you choose when placing your order. Be respectful of timing.
Ex: if you selected 3:30pm for pickup then you must show up at 3:30pm.​
You will be contacted if things are running a bit later than the regular time chosen.
Pick-up Gatineau, Quebec (Plateau area) Entire address will be sent to you after payment is made .​
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PAYMENT INFORMATION:
Payment must be made through E-transfer in FULL right when the order is placed. If the full payment is not recieved right away then the order will be cancelled.
E-transfer to: Anasthasia Apongpoh
Please include your order number in the comment section on the E-transfer
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NO SAME DAY CANCELATION
Cancelation has to be made 5 days before order is due. If groceries have already been purchased for your order, only a 30% refund would be made.
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